Hi all, i really need some advise here. Basically here is what happen. I booked and pay cash package lesson for driving lesson (3 hours lesson and a test) . I paid the money in cash to the teacher on our first lesson. The first lesson was back in January and it was for one hour. That time ,the teacher told me that she will be on holiday until end of may. She told me that she will be in touch when she is back to continue the lesson. She gave me her email address and contact number to be in touch. Sooo… I waited….. But heard nothing. I messaged her last thursday and she replied saying that she just back and ask for my availability. I replied straightaway that i can do saturday and sunday. Then she stops replying me. Friday evening i messaged her again and she said she will let me know on saturday. And guess what.. I heard nothing. Im going to call the office this monday and ask for a refund. But i hope i can get some advise beforehand
should they dont want to refund my money , what else can i do? I have the receipt. Thank you all!
EDIT: I have contacted the company and they said that they also have trouble in contact with the tutor and received few complaints already. I got my full refund . thanks all
if i am right, you want a refund because she did not call you back when she said she would? , she has yet to miss a actual lesson, i think she/the company would be reluctant to issue you a refund, when if its a company they can just book you in with someone else, and its only been a day since she was ment to call you.
when she said she would be gone for so long , why did you not ask for a refund then ? its not exactly acceptable to take on a new client right when you plan to go on a 4 month holiday. if its a company , you should have made them book you in with someone else.