Hello, I currently have my Xbox One connected to a ethernet switch. Its a device i connect to the modem downstairs and upstairs i have small device kind of like a router and it connects to each other. i plug my ethernet cable in there from the xbox one and when i test my connection i have really high latency 200+. I have around 40mpbs download speed and around 1.5 upload speed which is pretty crap. I have tried everything to fix it, i have opened ports, reset settings and still nothing. Moving the Xbox downstairs and connecting it from the actual modem is a no go, i have no TV downstairs which is near the modem.
Xbox One Problem
cr7 on 17/05/2014 - 14:30
Comments
If your playing games on American servers, 200 isnt bad.
As Heywes has said, it could be the multiple items your network is going through to get to the xbone. Have you tried just using wifi straight to the router?
Yeah, thats so crap. I'd hate to have such speeds. Especially when Australia's average download is 4mbps and the update speed is around .6mbps. You have such a terrible connection. Would you like to trade with me? You can have my 3.6mpbs download and .4mbps upload. That will be much less "crap".
Now, your ping will more then likely be due to something hogging bandwidth (most likely uploading) and would also be due to the signal passing through so many devices. If I read your post right its passing through a switch, a router and then the modem? For you too need so many connection devices, I'm guessing the cable length is large or there are many devices connected to the internet (or connected for local data transfers), possibly (more then likely) both this scenarios reply.
However, you only give a very poor description of how your network is laid out and the entire situation so I don't have much to go with, so I'm going to be vague (as you have been) and guess:
your latency will probably be from: length of cable, how many connection devices it passes through and the amount of devices connected to the network using bandwidth. Or the Xbone doesn't talk well to what its plug into (this one I believe would be less likely).
Remove some devices from the network or bring your devices closer to the connection point so it doesn't have to be routed so much.