64GB MicroSD not reading on Dell XPS 8700

• 

  jzdhgkd on 17/04/2014 - 17:25

  +1

  Couldn't find much unfortunately… try in here: http://en.community.dell.com/support-forums/desktop/f/3514/t…

  • 

    Zaxo3000 on 17/04/2014 - 17:33

    ok

• 

  iseenya on 17/04/2014 - 17:37

  -1

  SD cards should only be formatted using SD-specific software, such as this: https://www.sdcard.org/downloads/formatter_4/

  Note that the site also says, "SDXC memory cards inserted in the direct SD slot on a computer may require the installation of an SDXC driver"

  • 

    Zaxo3000 on 17/04/2014 - 17:46

    Does that page apply to microSD? And I formatted it as a last resort, the issue was present since I first received it, before being formatted. Why can't things just work…

  • 

    alittlelewd on 17/04/2014 - 18:15

    "SD cards should only be formatted using SD-specific software"

    Sorry but I am going to call a spade a spade, and say that above statement is a load of BS.

    It's perfectly fine to format most type of cards with the inbuilt Windows, OSX or Linux utility provided you know what file system you want to end up with. SD cards definitely not being one of the exceptions to that rule.

    OP - if the card works in the XPS with an external reader but not with the inbuilt one then I would say that there's a problem with the inbuilt reader. Definatley try a driver upgrade from the Dell website. It's possible that your inbuilt reader is fine with up to SDHC but not SDXC cards. Failing that - If you don't like having an external reader, perhaps you could get a pcmcia/express card to SD reader adaptor. They cost around $5 on eBay and will sit flush inside the machine.

    • 

      Zaxo3000 on 17/04/2014 - 18:46

      To clarify, the inbuilt reader can read SD cards, but it hasn't been able to read any microSD card (in a microSD to SD card adapter), not even a class 2 8GB microSD HC.

      "try a driver upgrade from the Dell website"
      Which driver would i be looking at? :
      http://www.dell.com/support/drivers/us/en/19/Product/xps-870…

• 

  [Deactivated] on 17/04/2014 - 20:51

  +1

  Get an el' cheapo Android phone, they mount the micro SD card very well to computers. Also, it's probably a device driver issue you've got with your USB SD card reader, I'd go to manufacturer website or google the model to see if others have had issues with it as well.

  Might want to check if you get issues outside your OS as well, try booting off a linux live CD like Ubuntu to see if you get the same problem there, then you'll know if it's your hardware or software. If it's your hardware you can call Dell and log a warranty job, if it's software you could probably try system restore or use the recovery partition as a last resort after updating your drivers (especially for your in built front IO ports i.e. the card reader).

  Also check your optional windows updates, I remember there being an update for card readers that allows over 4GB cards to function properly.

  • 

    Zaxo3000 on 18/04/2014 - 12:14

    Get an el' cheapo Android phone, they mount the micro SD card very well to computers.

    How much can I expect to pay for one? Isn't there a microSD to USB adapter I should try first?

    Also, it's probably a device driver issue you've got with your USB SD card reader, I'd go to manufacturer website or google the model to see if others have had issues with it as well.

    According to the dell driver website "System analysis complete. Analysis has not found any update(s) that are needed for your system." Getting my computer to search for the latest drivers for it via device mananger returns 'the driver is up to date'. Regardless, here's a list of available drivers and i downloaded and installed 'Foxconn Icon Manager'. Should I download any of those?

    Might want to check if you get issues outside your OS as well, try booting off a linux live CD like Ubuntu to see if you get the same problem there, then you'll know if it's your hardware or software.

    Thats sounds hard and complicated and like i could make more serious problems for myself if i do it wrong.

    If it's your hardware you can call Dell and log a warranty job, if it's software you could probably try system restore or use the recovery partition as a last resort after updating your drivers (especially for your in built front IO ports i.e. the card reader).

    Pretty sure its been like this from when i first received it this year. I've emailed dell through their official support channel.

    Also check your optional windows updates, I remember there being an update for card readers that allows over 4GB cards to function properly.

    Done and installed.

• 

  Zaxo3000 on 18/04/2014 - 12:13

  [deleted]

• 

  Zaxo3000 on 07/07/2014 - 16:56

  I got the thing replaced under warranty and it works well now!

  • 

    Forfiet on 25/07/2014 - 03:24

    +1

    I just stumbled upon this and I'm glad to hear that you have it fixed…..Was originally gonna add that microsd's work fine in my XPS 8700….