I'm trying to do my very elderly neighbours a favour and am seeking advice from aficionados of household house and contents insurance.
They have about 100 old keys for all their locks and screen doors and have got themselves into a real muddle. I have suggested they get them all keyed the same, which require replacing about 10 lock barrels. What does he need to say to the insurance company with whom he has never claimed, to get them to cover at least part of it?
The truth?
Anyway, replacing a lock barrel isn't difficult. Ten barrels would probably take about half a day.