Having just spent some time reviewing a product I bought at Masters (which I liked but I gave it had some warning for use).
Anyone else had similar experiences with Masters or other retailers with regard to reviews.
In summary the major issue, is that while they are so polite in rejecting the review, and say I can resubmit, they offer no indication of how the review offended their guidelines.
Was it too glowing, or was it not? Was it not meant to give a safety warning? Was 4 out of 5 stars the issue?
In their email they say
"… opinion is important to us…."
if it was you would give some feedback on why it wasnt acceptable, rather than a generic word processing reply that really shows how much concern you idiots have.
".. encourage to review our guidelines and resubmit…"
what waste my time, where you cant waste yours to indicate what part of my review wasnt acceptable, something that would be rather simple because you know
Then going online, there is no way to email them, for clarification, I can chat with some turkey live, who has no idea of what I wrote or the specific issues they have?
So rather than waste my time with them again, by resubmitting or chatting with some tool, I wont bother.
Instead I have come here, to at least let some other consumers know, that their product reviews are probably not indicative of all buyers experiences good or bad, because of very poor moderation of the reviews.
Anyone else had issues like this with Masters or other online store reviews?
Did you use any colourful language in your review?