Remember! there was a deal from citibank few months ago. Free for life credit card and six months of interest fee balance transfer. I applied considering that offer with $2000.00 balance transfer. There was no minimum payment for the month of January and $76.00 for the month of Feb. but I paid in full against with all transaction and made just $2000.00 balance in my account but I got two interest charge on same date in Feb's statement.
INTEREST CHARGED PRIOR MTH -RETAIL AUD xx.xx Dr
INTEREST CHARGED -RETAIL AUD xx.xx Dr
I called the call center and asked how the interest is charged. The lady said, I will keep record of your concern and somebody will give you call within 24 hours. Waited for 3 days, no call. I again called citibank today. The call center lady said the transaction is genuine and interest is right. First she said there is no 55 days of interest day for balance transfer. I had the paper sent by citibank. I read the paper and she said there will be only 25 days interest free. Then I asked her, it is written 55 days in paper so in which date If I purchase can get 55 days interest free. So we went through date by date and according to calculation, one transaction got 50 days of interest free and another got 43 days of interest free. Later she disappear for few minute to check my further detail and came back and said that amount will be revert in next month account.
Now I am scared to use this card. Have you checked your interest charge from citibank and found problem?
I was issued a Citi Bank card a few yrs ago, i took up an offer of 2.9% on All transfers and purchases (which i thought was awesome and had them send me a letter stating that as usually its just on transfer). They stuffed up the transfer and then charged me interest for 2mths that i didn't actually use because of the stuff up - the money was still on my other card. That was eventually refunded but i still paid interest on the card fee. Then i paid a few bills on the card and the next month there were 2 interest amts, on inquiry i was told the lower for the transfer and the other for the purchases. When i said i had the same interest for both i was told that is not possible.
I faxed them the letter and after many many phone conversations later was basically told that it didn't matter what i had in writing, they didn't not do nor offer that reduced rate on purchases and i would continue to be charged to the full rate.
I was going to take it to the ombudsmen but i wasn't up for a fight back then so i just went and got another card -which i still today- and transferred the bal and told Citi Bank to shove their card where the sun don't shine. Bottom line is do not trust Citi Bank.