Son has Optus credit left on his phone can it be transferred to another Optus number?

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Optus

• 

  BlazinPast on 14/01/2014 - 01:45

  You can transfer up to $10 a month to another Optus number: https://www.optus.com.au/shop/mobilephones/creditoptions/Me2…
  It used to be $30 a few years ago but they cut it down to $10..

  What plan are you on? If you recharge before the expiry date any leftover prepaid credit will rollover to the next expiry date. That's what I would do.

  I'd suggest next time buying a "Pay As You Go" plan where you only pay for the texts/calls you make so you don't end up wasting $200 of unused credit.

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  [Deactivated] on 14/01/2014 - 04:36

  Optus are no longer accepting new sign-ups to the 3G '$2 Days' unlimited plan, but the 4G $2 Days 'unlimited' plan (500MB per day data-capping) exists.

  Transferring that $200 credit to a new number is not on, but the plan can be changed and the credit transferred - ported onto a new sim with the same number, if necessary.

  I did that recently with a slightly lesser amount to the 3G $2 days plan just before the sign-up cutoff. Only 100 days access can be transferred in one go, so to get full value from the 200 bucks credit on the 4G plan it would be silly for your son, or someone else, to not make at least some use of the phone everyday.

  You can, however, on the 4G plan, use an extra 500MB of data in a 24hr period, but it will lop a further $2 off the credit, so maybe not everyday use required. (May depend on level of enthusiasm for watching YouTube videos on mobile!)

  Hope all of that helps!

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  hsk on 14/01/2014 - 19:25

  Son is on the $2 a day plan which my local optus shop said is a good one?? anyway, they are not happy to offer me much, and do not know if I can transfer to another optus number for better value for a teenager? Any advice would be helpful, thanks

  • 

    [Deactivated] on 14/01/2014 - 21:41

    Hsk, to clarify, you will not be able to transfer that $200 to another number. I was keenly under the impression that you couldn't transfer any, but BlazinPast's comment that you can transfer the small amount indicated (per month) does ring a bell. That option clearly isn't of any use to you, or your son.

    IF your son is on the $2 day plan, that's good, but I don't quite understand how he has managed to get into a $200 credit situation with only a few days access remaining.

    If you can afford the $60 a month for an everyday-used phone, then it is the best prepaid phone plan in the sense that everything is unlimited, including data. (As indicated in my previous comment, restrictions exist, data-wise, on the 4G plan.)

    Does your son not use his phone everyday - or has he been overseas alot, but continuing to recharge and rollover credit on his account?

    On the $2 days plan, minimum recharge is $30. Each recharge increment - be it 30, 40, 50, 70 or 100 dollars gives you a corresponding number of days access to the network, whether you use the phone everyday or not. Everyday you make even one call, or your phone downloads even a smidge of data, $2 comes off the credit balance.

    If your son is indeed on the $2 days plan, unless he can successfully plead with Optus to grant him 100 days of access so that he can use up his credit, his last resort is to recharge and end up with a two-thirds salvaging of the situation referenced to a total $300 spend.

    Neither you, nor your son (he could be anywhere between 13 or 19 - you haven't specified) should try and do anything related to the above, via an Optus Shop. You have a far, far, better chance of achieving a desired result with something like this over the phone.

    • 

      [Deactivated] on 14/01/2014 - 22:53

      Couldn't edit the above, but re-read your post and see that your son is 'almost' a teenager.
      Being twelve, I'm guessing that everything is in your name. The basics of the above remain as stated. Best of luck.

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  hsk on 14/01/2014 - 22:56

  Thanks Tas what happened is that he was given a phone by his father before Christmas, and then thought he has to put credit on it, so did so with his christmas money but I think his father did as well and the total is around $200 way to much for him, and we were wondering if Ozbargainers could suggest a $ saving option. Optus has agreed to extend the expiry for another 30 days, so that is better than nothing, still I feel $60 is alot for an 11 year old thanks

  • 

    [Deactivated] on 14/01/2014 - 23:34

    Yep, a pretty crazy plan for an 11yr old to be on, unless Mum and Dad are happy with being up for $60 a month.

    Just before the end of 30 day extension (put a reminder into your own phone!), there'll be 140-odd dollars credit remaining. If you recharge with a further $100 (which will also add a further 100 days access), you'll ultimately end up down only $40 - notionally - and your son, or you (if you want to borrow his phone…), can make as many calls, send as many texts, and watch as many freakin' viral cat videos on Youtube as you desire!

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  Josh81 on 09/03/2014 - 05:50

  I've got about $65 of credit (actual money) left on my Vodafone account, and i keep getting bills from them each month, with the same amount of negative $65 (-$65) owing.

  Anyway to claim this moolah? Can i transfer it to another account?

  • 

    [Deactivated] on 09/03/2014 - 12:57

    Not to another account, but you shouldn't have any difficulty having it applied to another plan.

    • 

      Josh81 on 10/03/2014 - 06:34

      So if i return to Vodafone (currently with Crazy Johns), i just sign up to a new plan, and ask them to apply the $65 credit?
      When they have deals for new customers only, would i be ineligible because i still have an account with them?

      • 

        [Deactivated] on 10/03/2014 - 12:32

        You didn't mention that you were signed up to a Crazy John's plan (on the Vodafone network).
        If that is the case, all bets may be off.

        Vodafone were, as I read it at the time, intimately 'involved' in the decision to shut down CJ's prepaid plans.
        As regards your postpaid, I assume at one point you experienced a sim swap from a Crazy John's/Purtona APN sim to an actual Vodafone sim?

        If so, I would suggest (if only for my curiosity!) that you ring Crazy John's customer service first (number is 132299) and see what they say.

        Next step, if necessary (probably will be), is to ring Vodafone.
        By rights, they should cut you a break on a new prepaid or postpaid arrangement to let you use that $65.
        If the first person you speak to says 'no' - and this is important to know - that doesn't mean you won't get lucky with somebody else.

        To answer your second question, though, for any of that to be possible you would need to be utilizing your current sim, which I'm assuming is still 'active'. Hence, you would not be a 'new' customer, so very likely no-go on any special offers.

        Anyway, best of luck. Let us know how you fare…

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  rock2014 on 09/03/2014 - 13:18

  You can only transfer ME2U after 30 days.

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    snappy1234 on 10/03/2014 - 06:44

    What an annoying restriction -at least with Telstra it's available almost straight away.