APPLE iMac 1TB Seagate Hard Drive Replacement Program (refer Apple Website)

Lslipperyslippers on 08/01/2014 - 16:19

Whilst searching for a deal on new apple product, came across this.

Couldn't see if this has been posted previously but here goes.

Apple has determined that certain Seagate 1TB hard drives used in 21.5-inch and 27-inch iMac systems may fail. These systems were sold between October 2009 and July 2011.

Apple or an Apple Authorized Service Provider (AASP) will replace affected hard drives free of charge.

Apple is contacting affected iMac owners who provided a valid email address during the product registration process to let them know about this program. If you have not been contacted, but think you have a 1TB Seagate hard drive, you can enter your serial number to see if it's part of this program.

http://www.apple.com/au/support/imac-harddrive/

Now having to lug my 27" to Apple Store,
Ugh !

Computing

Comments

  • holdenmg on 09/01/2014 - 08:44

    Hi,

    In Victoria Designwyse offered this:
    http://www.designwyse.com.au/dw-content/service/APPLE%20HD%2…

    I guess, what I'd suggest is you see if you can find a Perth based service that might
    offer you the option of an SSD Drive Upgrade at a small additional cost, rather than a straight swap for just another HD.

    http://service.trinix.com.au/ @ Welshpool are worth telephoning as they are aware of this the Seagate issues but of course have to probably contact Apple to verify your HD is in the affected group.

    Also, think about a RAM upgrade (if required) while you have the back off and a clean up to date OS install.

  • Mimbula on 09/01/2014 - 09:13

    Wow, didn't know about this, thanks

  • srhardy on 09/01/2014 - 11:04

    Apple have a strict policy replacing like with like and it's rare they ever offer an upgrade or alternative options.

  • Tothy on 09/01/2014 - 11:15

    Hi…I had my hard-drive replaced through this replacement program…but if you have AppleCare, like I did,they actually came out to my home and did the replacement there in front of my eyes. The turn around was a couple of days only, I live in Ballarat and the Apple guy drove up from Melbourne. Only took 30 minutes or so and the job was done!

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