Hi all,
Did all those who attempted to buy games from the Good Guys massive clearance back in November already receive their $40 gift card? I checked my email and I don't see anything, with the latest correspondence being on the 4th saying I should expect it 'later in the week'. Just wanted to make sure before I try to contact them.
I received one on the 6th too, even though i got everything i ordered…
Seems you got Dr. Phil's…
I got one via email.
Got mine via the e-mail, one of the games I ordered came ages later.
Good of them to fufill my order I guess, it was a clearance sale afterall, they prob had to buy like games at 4 times the price to sell to us for 10 bucks.
Mine came on the 6th, reminds me that I need to use it. The subject line is "Your $40 Gift Card from The Good Guys" if it helps you search your inbox/spam folder for it.
Thanks for the replies everyone. Searched my mail thoroughly but still nothing. Here's hoping the ozbargain christmas fairies convince them to give me a little something extra for the added inconvenience hey?
Yeah, here's more free money because we made you wait for your original free money. Sorry for the inconvenience in making you wait for your free money.
I know you're joking, but way to ignore the part where I gave them my money for 2 weeks, failed to receive my order and was explicitly promised compensation through a gift card.
yeah same i just gave them a message about it. Hopefully i'll get mine soon! i got 8/13 of my items
I've received the refund for choosing to cancel the order but been chasing them up about not receiving the credit for a few weeks now with emails (also received that original message saying they'd send it by the end of last week) & phone calls but they say they can't find my order despite me suppling the no. & I'm still waiting/trying. It's gotten to the point where I'm persisting out of annoyance >-(
I have a feeling I'm going to be in the same boat as you. Which phone number are you using to contact them with?
1300466348 they are nice enough on the phone but it's still been frustrating. The latest thing I've been told today is that it can take up to 48 hours to generate the unique credit code so I will see and contact them again after.
I received mine via email on 6th December.