Signed up for *1 month free* Spotify (then pay per month - not happening)

Lpebee47 on 14/11/2013 - 20:20

Had previously been given a subscription for my birthday.
Expired, so signed up for 1 free month Premium, then auto pay per month.
Now nothing loads, iPad keeps telling me I have to have Premium to stream.
Not super nerd, so would appreciate any suggested actions.

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Comments

  • ozhunter on 14/11/2013 - 20:52
    +2

    Email them? Try reinstalling the app.

  • TheAviator on 14/11/2013 - 21:31
    +2

    Have you tried logging out and logging back in?

  • runtoparadise on 15/11/2013 - 00:17
    +1

    Maybe try hard resetting the ipad - hold down both the power and the home buttons at the same time until the Apple symbol shows

  • pebee47 on 15/11/2013 - 08:24

    Thanks folk, shall try all, although I can't seem to find an email address for them.

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