Winebros - Anyone else shorted and get a 6 pack of wine instead of a 12 pack?

voteoften on 09/10/2013 - 21:25

I ordered a 12 pack of sparkling wine from Winebros and what I received was a 6 pack. I paid $x amt per bottle X 12, so the mistake was not them merely saying it was a 12 pack. The cases were all accounted for because the order and stickers on the boxes 1 of 3, 2 of 3 and 3 of 3, so I am not expecting another box.

I filled out their online form last week and again today and messaged the "rep" via OZB, but not response.

Has this happened to anyone else and did you have difficulty getting it sorted out?

General Discussion

Related Stores

Winebros
Winebros

Comments

  • cdaddy on 10/10/2013 - 06:48
    +1

    The other brother sends the wine :P

  • BobD on 10/10/2013 - 08:08

    Ahh, I see they are from Collingwood. That says it all.

  • boccos on 10/10/2013 - 09:11

    Did you buy the deal… buy six bottles and get 12 bottles free?

  • Store RepWinebros @ Winebros on 10/10/2013 - 12:44
    +2

    Hi voteoften,

    As we mentioned in our email, this was a warehouse mistake when packing your order.
    Our apologies and we will be sending out the remaining case immediately.

    Regards.

Login or Join to leave a comment
Login Join