Samsung Washing Machine Recall! (100,000)

Lnarbe on 28/08/2013 - 12:17
Last edited 28/08/2013 - 14:00 by 1 other user

http://www.samsung.com/au/washingmachinerecall/

http://www.nzherald.co.nz/nz/news/article.cfm?c_id=1&objecti…

SW75V9WIP/XSA
SW65V9WIP/XSA
SW70SPWIP/XSA
SW80SPWIP/XSA
WA85GWGIP/XSA
WA85GWWIP/XSA

These models.

Basically a few washing machine models been blowing up recently. According to the news 100,000 being recalled.

Seeing this article made me check my washing machine.
Ah wow talk about being unlucky.

Anyhow they organize for an technician to come out and repair the fault. Which according to forums online suggest a plastic bag over the cable to reduce the chance of shorting.

Being paranoid about safety and an ozbarginer, I organized an replacement with a newer model despite having this machine for 1.5 years

Was wondering if anyone has done this as well ?
And is this entirely samsung's good will/service or is it because their afraid of the ACCC.

Very interested in the other people's opinion on this one.

General Discussion Samsung Washing Machine

Comments

  • Moots on 28/08/2013 - 12:29
    +1

    I'd like to say a big thank you for pointing this out. SW80SPWIP/XSA was my machine, purchased from 2nd world.

    Edit: After calling them, I pointed out the machine has turned off several times with no reason. She organized a replacement of a brand new machine!

    Update 2: They are sending out model number WA80F5G4DJW as a replacement as they do not stock my model above. Bing lee are selling them for $799, I paid about $515 for mine and used it for two years so I am very happy! Bing Lee Reference

    Thanks again.

  • KBZ on 28/08/2013 - 12:48

    Hmmm, I got an email a while a go and called them and just got a repair, didn't know I could get a new one. I didn't have any problems so I probably won't push for a replacement.

  • one man clan on 28/08/2013 - 13:52

    I had an effected model last I checked, but when I went through it all a few months ago, it was a repair. I don't have time to sit around waiting for a repairman on a weekday, so I just left it. Are they doing replacements now? If they replace my machine, I'll make time.

    • narbe on 28/08/2013 - 16:57

      I pushed for a replacement. It was fairly easy. I think it depends on who you get, at worst it'll just be a longer phone call/process.

  • 2jzzzz on 28/08/2013 - 18:56

    I have one of these. Going to push for a new machine as I have had a few problems. Thanks for the PSA.

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