FLINGSHOT.COM.AU... Trustworthy or not?

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Flingshot

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  pyramid on 26/08/2013 - 23:42

  Never bought any big item from them, but they do post sale on laptops and other peripherals here on ozb and quite popular as well.

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  kabigon on 26/08/2013 - 23:44

  +2

  http://www.ozbargain.com.au/node/87676 deja vu…

  • 

    asswipe on 26/08/2013 - 23:49

    Thanks!

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  Amaris on 27/08/2013 - 01:05

  bigbrownbox (appliancesonline) pricematch websites.

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  mskeggs on 27/08/2013 - 07:12

  I have bought a bunch of low and mid value stuff from flingshot (hard drives/SSDs etc) and have been very happy with their service.

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  spineiro on 27/08/2013 - 08:44

  I have purchased a laptop from them early this year. Very quick and efficient. It failed not too long ago and had pretty good communication and result from them in resolving it through warranty. I give them the thumbs up for service and price.

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    ESEMCE on 27/08/2013 - 12:03

    +1

    My in-laws bought a Samsung Ultrabook from them on Christmas Day just gone.
    It arrived in country SA, December 29th!

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  CyberMurning on 27/08/2013 - 09:25

  no problem, they are good. go ahead support them

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  k on 27/08/2013 - 20:41

  They sold me an iPad Mini for a crazy price. Arrived in one day.

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  JamesHate on 22/12/2013 - 13:06

  +1

  They may have been reputable at some stage, but from what I gather they lost the only competent member in an accident. This is my experience with them:

  TERRIBLE SERVICE. LITTLE TO NO COMMUNICATION. DON'T ANSWER EMAIL. ITEMS OVER 80 DAYS LATE. UNWILLING TO REFUND.

  I ordered three items on October 1st 2013. All three items were due to arrive within 14 working days. After one month and no sign of the items I emailed sales about their location. It took them days to reply, and it turns out they hadn't even sent the items as they didn't have any in stock. They didn't let me know this at any stage. I changed my order and expected the items within two weeks. Absolutely nothing, for another month. I repeatedly sent emails asking for a tracking number, to no avail.

  Eventually a few days ago one seriously beat up parcel arrived, with a grand total of one of the items I ordered. The other two are missing. Sales are pretty insistent that two items have arrived, they will give me no information on the location of the third, regardless of how many times I've asked for a tracking number or location. After almost three months of waiting I am sick of their shit. I have asked for a refund several times, and the have stopped answering my emails.

  I will never use flingshot again, the service is the worst I've ever had. I've ordered over 40 items online this year from other vendors, and every one has arrived without fail, on time and in good condition. At this stage Flingshot have a 0% on time success rate, and a 33% success rate delivering damaged goods two months late.

  I would recommend them if you are a gambling man who likes to lose, or a rich philanthropist that enjoys charity work for the lazy and useless. Otherwise stay far away. I don't ever write bad reviews for companies, but I have had such a bad time with these guys that I went out of my way to register for this forum, just to warn anyone who may be considering using them.

  I do feel bad writing a review like this, but even if I get my refund or my items arrive, it doesn't change the manner in which flingshot treated me as a customer.

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  51ngh on 25/12/2013 - 01:00

  Very sad to head about Flingshot's loss above.

  I bought my Synology 412+ and a 3TB WD Red, so all up it was more than $800. That was more than 2 years ago. They were fairly new on the scene then and it was my first purchase with them.
  Items arrived fairly quickly and have never had the need to call them ever again !

  What's also worth mentioning here is that they had made a typo while posting the NAS deal and they honoured it ! Got it for $50 less.

  I must admit I haven't seen any deals from them lately, but would definately purchase from them again.

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  saty1296 on 26/12/2013 - 17:57

  I have purchased more than 60 products from Flingshot and can vouch that they are extremely good at their customer and warranty service. Orders arrived on time as promised and never had any issue with the warranty replacements. In my personal experience they are very very reliable.

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  JamesHate on 14/01/2014 - 10:43

  +1

  Flingshot really f**ked me over. I paid on card. I repeatedly asked for a tracking number, and they avoided the subject every time I did, instead they assured me that my items would arrive within the next week. As the weeks went by it was the same story every time, no tracking number, it's almost there. They offered a refund but never got around to paying it. I realise now that their motivation was to fob me off until I couldn't get a credit card refund after sixty days.

  It's been 120 days now, items not received. I'm off to the bank today to try and get me money back. These guys have already screwed me around and wasted hours of my life, now they're going to waste even more.

  It's a shame to see a once reputable company become an internet scam store. I used to order from them as well, but they are absolutely useless now. I can absolutely, without doubt tell anyone to stay away from them. Even if I'm the only customer they have treated like this, and I know I'm not, it is unacceptable.

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    Shwayne on 10/09/2016 - 15:27

    I actually had my TV stolen (or as they claim "lost") at the warehouse, Flingshot were really helpful and sent another TV whilst they waited for them to retrieve the TV.