Emirates flight ticket cancellation. Any experience?

Onlyworld on 23/08/2013 - 13:43

We booked 8 tickets to Sydney - Cairo - Dubai - Chennai - Bangkok - Sydney. Total $16000. Now due to Egypt crises we are intended to cancel the tickets. My travel agent has adviced the cancellation charges are $495/person (total $4000) and also I have to cancel the entire ticket and re book it. Again I requested them to talk to Emirates airlines to explain the Egypt crises situation and convince them to reduce the cancellation charges. Will it work? Any idea to reduce the cancellation charges? Any one have experience?

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Comments

  • Car-la-la on 23/08/2013 - 13:56

    hopefully you have travel insurance organised. Travel insurance will cover the cancellation fees/re-booking etc

    • Onlyworld on 23/08/2013 - 14:16

      Good point. We already looking that option. We purchased through ANZ platinum which will cover the travel insurance. I will talk with them. Thanks

  • Fake News on 23/08/2013 - 14:20

    Not if you bought your travel insurance after the crisis was recognised as an event… It depends on the company your travel insurance is with though. It matters what the status was like when you bought the travel insurance not the ticket- so if you only bought travel insurance this week but bought the flights months ago they may not cover you.

    Also, the DFAT (Smart Traveller) travel advice currently is at "reconsider your need to travel" not "do not travel"… I'd ring your insurer and see, but it's not Emirates faulty that Egypt is in turmoil so they have no obligation to reduce any fees.

  • Foxtail on 23/08/2013 - 15:31

    ANZ Platinum is not paid insurance it comes automatically with that card and its very comprehensive.

  • gimme on 25/08/2013 - 11:44

    Yeah insurers are sneaky. As above

    1. It depends on WHEN you booked. Before or after the arbitrary crisis started
    2. Is there a DFAT warning NOT to travel.

    They seem to use point 2 as an easy clause to get out of it.

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