Bargaining/Haggling with Telcos on phone contracts and plans

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  cloudy on 08/08/2013 - 21:09

  +1

  I recently got a really good deal on my adsl 2 and home phone from my current provider, I posted my situation on whirlpool. I'll try to link it, I'm using my phone atm.

• 

  2jzzzz on 08/08/2013 - 22:02

  Yep, had a rep quote me over the phone which was incorrect. I called back a day later to accept, but they would not honour it.

  Went straight to social media and they sorted it.

  (Vodafones old $45/month unlimited everything plan with 1GB of data with a HTC One for total $50 a month for 2 years)

• 

  ilostnemo on 09/08/2013 - 09:43

  +1

  I have learnt over the years, that sometimes the cheapest deal is the best.

  For our home phone, It's essential that we have a proper phone line (ie not VOIP), my wife is a relief teacher, and if she misses a days work it's costly.

  We also went to Telstra 2 years ago and the speed increase was impressive.

  We signed up again on the same plan, and they continued with the $20 discount, we are paying $135 for the top of the range service (pinnacle)

  We also find dealing with Telstra a far lot easier than other telcos.

  I also believe you can't compare the service of Vodafone/optus to that of Telstra Mobile.

• 

  dbadcock on 09/08/2013 - 12:26

  In my experience the cheapest is the best.

  I have been with vodafail for almost two years and my contract is almost up.
  I rang up and told them that I wanted to cancel my contract.
  They asked why, I said because your reception, and customer service were both poor.

  They said it would cost $50x months left on contract, but for a good gesture they gave me 40% off for the following months untill the end of contract.