Hi, just wanted to remind people that if you signed up to this deal 2 years ago http://www.ozbargain.com.au/node/48698 you will find that you may have been charged a $60 renewal fee.
I have never used this service and found the charge on my AMEX card this morning. If you want to cancel your membership email customer service and you will be refunded pro-rata, so you should get a full refund.
How'd you go renewing again for 2yrs?
I like your style!
I was about to look into cancelling, but my membership doesn't run out till November this year! If you guys want to find out when you're due for renewal, log into your MyUS Account >> My Account >> Order History and you should be able to work it out from there.
I've added something into my calendar to remind me closer to the date.
Mines end of the month so I'll wait for my current shipment to arrive and see what Saturday holds then contact them about renewing under the same deal.
Thanks for the reminder my is due in Nov.
Whats the process to cancel , ive written them an email since live chat is off.
I'll have to keep an eye on this.
Mine is due at the end of July.
I dont mind the service but definately not worth $60.
Thanks.
Interested to see what their announcement will be on Saturday 20th July and whether it will be of any benefit for shipping to AU.
Thanks, I was just about to post this same thing after noticing the renewal charge on my credit card statement.
I spoke to a rep on live chat and they offered a refund plus an extension to the free account if I would be using it. I declined, but if you actually do use the account you should still be able to get it for free just by asking.
Thanks for the reminder - will do it today.
Thanks for the reminder
Big News! MyUS has lowered per-pound shipping rates by 20% for all customers!
https://twitter.com/MyUS_Shopaholic/status/35843675046662963…
Its 20% off current rates so AMEX will be another 30% on top of that.
Looks like the AMEX discount depends on what site you use to sign up.
30% - http://www.myus.com/en/amexhka/
20% - http://www.myus.com/en/off-menu/custom-landing-pages/amexint…
I've emailed them to see if they will extend my current membership and discounts by another 2yrs.
Thank you for your email.
The Amex promotion that you original signed up for was a 2 year offer that provided you with a waived membership fee and 30% discount on your shipping rates. We are however, happy to extend this offer to our valued members. I have submitted the request to management to have this promotion reinstated on your account. This should be done in 1-2 business days.
Please let me know if you have any questions or if there is anything I can assist you with.
My card expired and they couldn't charge me haha.
They did try to keep me as a customer but I just told them to cancel it.
Thanks. I talked to someone on the online help who extended my membership for another year. I've added a reminder to do the same (or cancel) next year.
Fantastic, thanks for the reminder. I've used this offer a lot over the years and saved an absolute bucket load on shipping from the U.S. and the consolidation function is very nice to have.
I'm going to cancel it now, so I don't get charged, and then re-sign up again as the original link still looks valid and useable. That should net me another 2 years worth.
I wonder if it's best to cancel and renew the AMEX card number for the new signup? Hmmm.