Hello all,
I'm a former industry insider (membership consultant aka sales at one of the big gyms- you can probably guess who). In an attempt to make amends for that indiscretion, I have decided to share my wisdom with my fellow OzBargainers, in the hope that you can avoid being scammed at these Globo Gyms…
I just posted this in response to a dubious "deal" from Genesis:
Tip #1: Joining Fees exist PURELY to be reduced in order to give you the impression that you're getting a good deal. "I'll just ask my manager - guess what? He'll halve the joining fee if you join today!!!" It also makes joining more attractive at the end of the month - the joining free is almost always dropped completely at the end of the month to help clubs hit their sales targets.
Tip #2: There is always an "Admin Fee" (usually around $60) that is separate to the joining fee and CANNOT EVER BE WAIVED.
Tip #3: The usual practice is to give every new member 1-3 personal training sessions for free. This gives the PTs a chance to sell their own packages.
Tip #4: There's usually fat in the weekly fees for the same reason as Tip #1
This is just the tip of the iceberg. I know all their sneaky tricks- lead generation, phone calls/scripts, free passes, gym tours, presentation scripts, sales techniques employed (trial close, higher authority close, reduction to the ridiculous, pre-empting and negating your objections, local-only memberships, etc…
I'll elaborate on these when I can, but hit me up in the meantime if I can help you out…
Yeah, so they say. It might just flag for them to check the video or something, as I've walked through with my girlfriend (both members) and we've not been fined. Maybe just lucky, though? ;)