Has GearBest Actually Improved?

I am thinking of purchasing something which GearBest has cheapest and am wondering if they have actually improved since they've become unbanned on here. Posting this mainly for the poll so please vote :)

Poll Options

  • 18
    I've received my item(s)
  • 13
    I haven't received my item(s) (and have waited more then a month)
  • 7
    I haven't ordered anything from GearBest since they became unbanned

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Comments

  • +1

    Dear ozbargainers,

    Pls feel free to contact me if you haven't received items.
    I will do my best to help you at that.

    Thanks,

    Sunny

    • How long should I wait until I contact you?
      Thanks.

      • You can contact me anytime you want,at least I can check tracking information for you :)

  • +1

    I recently bought a Beelink media player from them, was shipped within a day and got it within 2 weeks - very happy.

  • +3

    Bought something on 19 Oct, received yesterday.

  • +1

    I'm confused, in your linked post you received an order from gearbest a month ago. Surely not much has changed in a month?

    • I did receive one 10c deal but that could easily be a coninceidence and I'd like further confirmation that they are always delivering before I buy a more exspensive product.

      • +1

        Always is a test that will take forever to prove, assume you have access to all cases, which you don't. I guess you are looking for reasonable evidence that the service has improved, and it is up to you to set how high the bar is.

  • I bought a couple of products from GearBest, got all of them except one (the JJRC quadcopter from Monty's deal which I think is held up cz of the customs strike thingy). One product I bought had a defect but Sunny and support staff promptly responded and helped me to get a resolution.

  • Don't do it!! If your package arrives it is great, but if you have to deal with their customer service it is terrible.

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